MetaLube, Inc

CUSTOMER SERVICE

Excellent customer service is what sets good companies apart from great ones

It is also a critical component to success in the manufacturing environment.  We provide customer service that is focused on the customer and the success of their processes.

Partnership Objectives

Through advancements in chemistry and process modifications, we make it possible to achieve the following goals:

  • Reduce energy costs

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  • Enhance chemical efficiency

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  • Reduce process time

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  • Reduce maintenance and labor costs

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  • Eliminate unnecessary waste disposal

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Objectives

Value Added Services

These on-going services are provided for all customers as needed to ensure continuous process improvement

 

Value Added Services

On-Site Service Activities

A MetaLube service representative will visit your facility regularly to perform scheduled service visits.  Some of the objectives that will be targeted during these visits are as follows:

  • Document and report process conditions
  • Communicate product inventories
  • Perform on-site training to ensure your employees knowledge of proper application and control procedures
  • Maintain any titration supplies that are necessary to control the products we supply
  • Facilitate lab work

 

On-Site Service